Annual reports

Annual Report

Governance and finances for the 2022 fiscal year.

In Fall, 2022 we announced a new name and logo for all our stores, transforming us from Co-op to Calgary Co-op. This new visual identity is meaningful and modern allowing Calgary Co-op to continue to build a strong presence in our communities.

• We continued to evolve and grow, modernizing and refreshing our stores to provide our members the best shopping experiences.
• We continued to invest and grow our technology including ongoing enhancements to online shopping.
• We focused on our commitment to quality, local products, delivering excellent customer service and supporting the community.
• We are evolving to be great for our city, with a renewed promise to provide great customer service, products and benefits every single day.

Member patronage

For purchases made from October 20, 2021, to October 29, 2022

Calgary Co-op members received $26 million through the annual member refund: $6.3 million was paid in share equity and $19.7 million was paid in cash.

The 2022 annual member refund was based on the following:

• 2% refund based on purchases at food centres, pharmacies, convenience stores, home health care centres, wine, spirits and beer and cannabis locations and
• 6 ¢ per litre refund based on fuel purchases.

Annual Report

Governance and finances for the 2021 fiscal year.

2021 marked Calgary Co-op’s 65-anniversary and we celebrated with many exciting accomplishments including:

• Opening a new Food Centre in Sage Hill.
• Growing our private brands lines to over 980 products.
• Bringing full service back to our gas stations.
• Expanding our online shopping program and curbside pick-up services.
• Donating $2.7 million to our community partners, on behalf of our members.

As our province begins to open back up, our commitment to service, value and our community is greater than ever. We encourage you to visit your local Calgary Co-op store, see what is new, visit our deli, bakery, produce section and meat counter and enjoy all that your local store has to offer.

Whether you’ve been a Calgary Co-op member for 65 years, or have just joined, we thank you for your support, and look forward to embarking on many more successful years together.

Annual Report

Governance and finances for the 2020 fiscal year.

The past year was one like no other. Together, we have been navigating the COVID-19 pandemic, ensuring the safety and comfort of our team members, members and the community as a whole.

Last spring, we quickly implemented programs like our Calgary Co-op Champions program, which offered increased wages to our frontline staff at the onset of the pandemic and delivered more than 2,800 care packages to those in need through our Calgary Co-op Cares program.

Together, with the generosity of our members, we contributed $2.2 million in food and funds to local organizations to address food security.

Today, we’re proud to be supporting the rollout of the COVID-19 vaccine at fourteen of our pharmacy locations.

On the business front, we created a new flyer and launched two new private brands, Cal & Gary’s™ and Founders & Farmers™. We hope our famous “Calgaryisms” on the Cal & Gary’s packaging have given you a smile, when you needed it the most.

We know this year has been challenging for everyone, but we couldn’t be more proud of what we have accomplished together. “Together for Good” isn’t just something we say, it’s something we do, each and every day.

Annual Report

Governance and finances for the 2019 fiscal year.

2019 Member patronage

Calgary Co-op members received $37 million through the annual member refund: $9 million was paid in share equity and $28 million was paid in cash.

The 2019 annual member refund was based on the following:

• 2% refund based on purchases at food centres, pharmacies, convenience stores, home health care centres, wine, spirits and beer and cannabis locations (with the same allocation rate as in 2018); and
• 8 ¢ per litre refund based on petroleum fuel purchases (a 2 cents per litre increase over the 6 cents per litre allocated in 2018).

Annual Report

Governance and finances for the 2018 fiscal year.

2018 Member patronage

Calgary Co-op members received $31.5 million through the annual member refund: $7.8 million was paid in share equity and $23.7 million was paid in cash.

The 2018 annual member refund for purchases made from Oct. 29, 2017, to Nov. 3, 2018, is as follows:

• 2% refund on purchases from our food, convenience, home health care, and wine, spirits and beer stores
• 2% refund on all pharmacy purchases, including the full cost of prescriptions and professional services, even if all or some is covered through benefits
• 6 ¢ per litre refund on all fuel purchases including gas, diesel and auto propane from our gas stations